Application & commerce engineering
Custom applications, commerce platforms and customer portals your team can maintain and improve.
Build digital experiences that can keep evolving.
When changing an offer or adding a feature means working around rigid systems, even small improvements become difficult. Our strategists and engineers work with your team to understand the customer journey, choose what to improve and build the connections behind it. Your team needs an application it can run, update and keep improving.
Where we can help
- Product definition and architecture. Work with business teams and engineers to agree what the product needs to do and how to build it.
- Custom applications and portals. Build web applications where customers or staff can find account information, use services and complete everyday tasks.
- Commerce and purchase flows. Develop buying journeys, offers and commerce features around the way your business sells.
- Application modernization. Improve or rebuild existing applications with their dependencies and ongoing maintenance in view.
- Business-system integration. Connect the application to the systems that hold customer, product and transaction information.
- Ongoing product engineering. Maintain the application and prioritize new features with the people who use and manage it.
What this can look like
These illustrative applications show how the work can take shape.
A connected customer portal
Bring account details, purchases and service requests into one place, with the connections needed to keep information useful across systems.
A more adaptable buying journey
Rework a purchase flow so customers can find the right offer and business teams can manage changing content and offer rules.
An application ready for its next chapter
Modernize an existing product in manageable stages, improving priority features while working through integrations and maintenance needs.
From first decision to ongoing improvement
We look at the customer journey, existing systems and your team’s capacity to decide what to build, buy or integrate. We test the critical purchase flow or connection before expanding the build. Throughout delivery, we plan who can edit content, who maintains the application and which improvements come next.
See how we plan and build with youWorking
with Vation.
What to expect when you start an engagement.
Do we need a finished brief?
No. A few lines about your business and the challenge are enough to begin. Share what needs to change, the systems and people you already have, and what is getting in the way.
Do you only work on AI?
No. We also work on business and technology strategy, data platforms, automation, customer systems, custom applications and commerce. We recommend AI when it suits the problem.
Can you work with the systems we already have?
We assess your existing systems, people and constraints before recommending changes. The work may involve integration, a new build, an existing product or a simpler process.
What happens after the build?
We plan documentation, training, monitoring and future improvements as part of delivery. Ongoing responsibility can sit with your team, a fractional engineering team or both.
Bring us the
hard question.
Tell us about a business decision, a technology opportunity or a system you need to improve.
Start a conversation