Emerging Technology Spotlight: Hyro

Hyro is a plug & play conversational AI company that transforms complex data into simple dialogue, enabling enterprises to engage with their customers across all digital touch points. Powered by cutting-edge natural language capabilities, Hyro easily understands and navigates customers using both voice and text, no matter their mission.

With intelligence that scales across all use cases, Hyro is solving key digital challenges in healthcare, education, real-estate, e-commerce, and beyond. By focusing on access, engagement, and support, Hyro empowers customers with AI-powered assistants that cut through ‘content clutter’ to quickly accomplish their tasks. When enterprises can converse easily with customers, they can convert more, and perhaps most importantly, collect actionable customer insights along the way.

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Hyro allows you to unlock critical customer insights by capturing rich conversational data. Drill down to discover what customers are searching for, analyze key performing categories, uncover unfolding trends in real-time and identify and ease pain-points along the customer journey.

Recently, Hyro enlisted their tech in the battle against COVID-19, creating virtual assistants to clear up misinformation surrounding the coronavirus and to alleviate stress on overwhelmed healthcare professionals and support centers. The COVID-19 solution is currently serving thousands of patients a day across US health systems such as Mercy Health and Montefiore Medical Center, answering FAQs, triaging symptoms, performing risk assessment, and delivering accurate, real-time information from verified sources such as WHO and CDC, all in the spirit of prevention.

Interested in how Hyro could help your business? Please get in touch with us.