Engagement Manager

About the Role:

We are seeking a dynamic, client-focused Engagement Manager to join our team. The role is pivotal in delivering exceptional client service across a portfolio of advisory and innovation engagements. You will be responsible for overseeing project execution, managing client relationships, ensuring the delivery of high-value outcomes, and collaborating cross-functionally with internal teams.

The Engagement Manager will work within the Engagement and Operations team and may support with internal projects across the business.  

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Key Responsibilities:

• Lead end-to-end management of client engagements, ensuring on-time, on-budget, and high-quality delivery.

• Serve as the primary point of contact for clients, cultivating trusted advisor relationships and ensuring client satisfaction.

• Collaborate with internal teams to align resources, manage timelines, and achieve client objectives.

• Identify opportunities for engagement expansion, cross-sell, and upsell with existing client accounts.

• Drive the engagement kickoff process and proactively address engagement deliverables, presentations, and reporting.  

• Manage weekly meetings and monthly status reporting, including meeting preparations, scheduling, agenda preparation, content and presenter planning, documenting, distributing action items, and scheduling follow-up sessions.

• Gather and synthesize client feedback to inform continuous improvement and services.

• Contribute to internal initiatives that strengthen engagement delivery, operational excellence, and team effectiveness.  

• Optimize processes end-to-end and lead process redesign by mapping current processes, designing future state, developing and executing implementation and change management plans.

• Provides regular updates to leadership, facilitates issue resolutions, conducts regular project calls, delivers communication and training as necessary.

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Ideal Qualifications:

• An excellent analytical and creative problem-solving approach to defining and solving problems.

• Experience developing and delivering client presentations/communications

• Ability to synthesize complex information into digestible and actionable executive-level briefs.

• Proven track record of managing multiple client engagements simultaneously.

• Strong communication and relationship-building skills; ability to work confidently with C-level executives.

• Exceptional organizational and time management abilities.

• Strong ability to work effectively with people at all levels in an organization

• Highly proficient in Microsoft 365, including Excel and PowerPoint – data visualization experience a plus.

• 4 years of experience of project management in a client-facing role, ideally in the technology industry.  

• 2+ Years of experience in a project management platform like ClickUp, Jira, Monday.com, Basecamp, etc.

• Bachelor's Degree or higher.

• PMP or Six Sigma Belt is a plus.

• Experience working in the channel is a plus.

• Startup or small business experience and mindset.

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What We Offer:

• Competitive compensation and unlimited PTO.

• A collaborative, fast-paced, and innovation-driven culture.

• Opportunity to work with leading companies across industries.

• Professional development, mentorship, and growth opportunities.

• Exposure to cutting-edge technology and business trends.

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Compensation:

Vation Ventures is committed to fair and equitable compensation practices.  The salary range for this role in Denver, CO, is $65,000 to $70,000. Final compensation for this role will be determined by factors such as a candidate’s relevant work experience, skills, certifications, and geographic location.

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Benefits:

Vation Ventures offers Health Insurance, Dental Insurance, and a Discretionary Time Off (DTO) policy.

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Interested? Please send your resume and cover letter to our team here.